We will arrange and conduct viewings at a time that is convenient for you, from Monday to Saturday.
Our referencing process is quick and simple to complete. We will check your credit report, request a current Landlord reference and confirm your employment, income and affordability.
We will meet you in person to confirm your identity and complete the Right to Rent check.
All of our properties have up-to-date Gas Safety Certificates and Energy Performance Certificates, for your peace of mind.
All of our properties will be clean and operationally ready for your move-in date. For our fully managed properties, the condition of the property will be evidenced in the Inventory.
We will transfer all utilities and council tax over to your name and provide meter readings.
You will pay your rent via standing order on the specified dates as agreed under the terms of the tenancy agreement, normally on a monthly basis.
We will offer you exceptional service at all times. If in the unlikely event you have any problems once you have moved in, we will resolve any issues you may have with the minimum of disruption to you.
We encourage you to treat the property as if it is your own home. We will offer you helpful tips for the avoidance of condensation, together with a seasonal property maintenance schedule.
For our fully managed properties, you can report any repairs to us 24hours a day.
We will deal with your Deposit collection and registration in accordance with a government-authorised tenancy deposit protection scheme. We will serve the prescribed information to you and we will comply with the initial requirements on behalf of the Landlord. For managed properties, we will register your Deposit with the Tenancy Deposit Scheme and we will hold the funds securely in our client account throughout the duration of your Tenancy.
At the end of your Tenancy, for our fully managed properties, the condition of the property will be documented in the check-out report. We will resolve any disputes amicably between you and your Landlord and administer the return of your Deposit under your instruction.
It is important you have the appropriate insurance in place. We recommend that you take out contents insurance for your own belongings. In order to protect the property, we ask you to insure against accidental damage to the property contents, fixtures and fittings - also known as Tenant Liability insurance.
The majority of our Tenants prefer a long-term let. Your initial Tenancy term will usually be 6-12 months. For our fully managed properties, Renewals are regularly implemented to assure security of tenure.
For our fully managed properties, we complete regular property interim inspections. We will always contact you to advise when we will be visiting and to confirm the appointment is convenient for you.
Tenancy Application & Property Reservation - £100 inc VAT per applicant (non-refundable)
Photographic Inventory, if applicable - £150 inc VAT (non-refundable)
*VAT - charged at 20%