9th December 2016
9th December 2016
With almost everybody nowadays owning a smartphone, tablet or computer, access to the internet is readily available and the dependence…
With almost everybody nowadays owning a smartphone, tablet or computer, access to the internet is readily available and the dependence upon it is increasing. Cyber security and computer hacking is almost always in the press whether on a small or larger scale.
At James Sellicks Estate and Lettings Agents we take cyber security extremely seriously. Our computer system is protected with the most advanced anti-malware software, spam filters and anti-Virus software. Our staff are trained regularly on cyber security and we have policies and procedures in place. However, with cybercrime constantly evolving and becoming more sophisticated we all need to remain vigilant when it comes to electronic communications. The purpose of this article is to outline what you, our client, can expect of us and what we would never ask you to do by email.
Be cautious of emails which contain attachments and links. If we send you an attachment, it will be expected, it will be named correctly, in relation to a property and in the following formats: PDF, jpeg or a word document.
Email spoofing is where scammers make their email address appear to have come from a legitimate source. For example, if a company name is catchgate-decorating.co.uk, you may see an email that seems to have come from firstname.lastname@example.org. If you receive an email that appears to have been sent from us but is unexpected, very brief, contains links asking to click here or does not seem right please contact us to verify whether it was sent by us.
We will never ask you for any bank account details or passwords via email and if dealing with our Lettings department our bank account details WILL NOT change during the course of a transaction and we will NOT change our bank account details by email. Please be careful to check account details with us in person if in any doubt.
If you are ever unsure about the content or authenticity of one of our emails, please always double check with us in person or by phone.
Further information can be found via the national campaign ‘The Take Five Campaign’ led by Financial Fraud Action UK Ltd, https://takefive-stopfraud.org.uk/about/take-five, which gives advice on how to protect yourself and your information from fraud.